Shipping policy
📦 Shipping Policy
Last Updated: January 7, 2026
Thank you for shopping at Goldenaura Jewellery. We are committed to delivering your purchase safely, securely, and as quickly as possible. The following Shipping Policy governs all orders placed through our website.
🛍️ Order Processing
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Order processing typically takes 1–3 business days (excluding weekends and holidays).
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Orders placed on weekends or public holidays will be processed on the next business day.
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You will receive a confirmation email once your order has been successfully placed.
🚚 Shipping Methods & Delivery Time
We offer reliable shipping across India and internationally:
🇮🇳 Within India
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Standard Shipping: 3–7 business days
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Express Shipping: 1–3 business days (if available at checkout)
🌎 International Shipping
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Delivery generally takes 7–20 business days, depending on the destination country and customs clearance.
Note: Delivery timelines are estimates and may vary due to carrier delays, customs processing, or unforeseen events.
📍 Shipment Tracking
Once your order is shipped:
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We will send you a shipping confirmation email with the tracking number and carrier details.
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Use the tracking number to monitor delivery progress on the carrier’s website.
🛃 Customs & Import Duties
For international orders, the receiver is responsible for:
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Customs clearance fees
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Import taxes
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Duties or other charges
Goldenaura Jewellery has no control over these charges and cannot predict costs.
📬 Delivery Issues
If your order has:
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Not arrived within the estimated timeframe
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A damaged or missing item
Please contact our Customer Support within 7 days of expected delivery. Include your order number and details so we can assist you quickly.
📧 Email: support@goldenaurajewellery.com
📞 Phone: +91-7984182016
🧾 Important Notes
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We do not deliver to P.O. Boxes (for most products).
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Shipping carriers may require a signature upon delivery.
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During peak seasons, processing and delivery may take longer
❤️ Questions?
We’re here to help!
Contact us at support@goldenaurajewellery.com or +91-7984182016.
Thank you for choosing Goldenaura Jewellery!